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What we can learn from IKEA’s customer service

https://mcdn.podbean.com/mf/web/9c6jr2/FR2020WK33.mp3

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In this episode:

  • What we can learn from IKEA customer service (1:42)
  • Paying for sacraments??? (13:20)
  • A review of the Amazon Prime series ‘Upload’ (24:50)
  • Books: The Adventures of Tom Bombadil (34:45)
  • My impressions after seeing the trailer of Star Trek: Lower Decks (Season 1 Official Trailer) (40:09)

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3 comments on “What we can learn from IKEA’s customer service”

Mike

Regarding paying for Sacraments, this is the official position of the German bishops (who will allow non-Catholics to receive the Eucharist, but will turn away a Catholic who has not paid).
https://www.reuters.com/article/us-germany-catholic-churchtax-idUSBRE88K0LX20120921

14 August 2020 at 15:54
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Inge

Ah, the German Kirchensteuer. That is a federal tax which isn’t collected by the churches. It is difficult to understand for non-Germans but its history goes back to when the state seized all church properties and issued a tax to compensate. France and Belgium have a similar system.

It’s a very small tax, 10% of the amount you would pay in federal taxes. Some Catholics wanted to evade that small tax by officially renouncing their faith. The bishops then warned what the consequences (in terms of Canon Law) are when you publicly distance yourself from the Catholic Faith. If you claim you aren’t a Catholic, they will take your word for it and no longer consider you a Catholic. You may indeed lose access to some Sacraments because you no longer are a Catholic. So, this is something different from only giving Catholics who tithe or volunteer access to the Sacraments.

In short: it’s not as black and white as some people want you to believe. Same goes with allowing some non-Catholics to receive the Eucharist. It really depends on the bishop and particular circumstances someone is in.

19 August 2020 at 16:37
Reply
Angela Sealana

LOL I can’t help but laugh at how Dutch you reacted at the free stuff. 🤭 Oh how I wish our local IKEA had such Customer Service… Right now there is no Customer Service due to COVID.
You’re right; the parish secretaries, the baptismal coordinators, etc., have so much power over the future of the Church.
Thanks for being you!
P.S. Father, seriously thank you for using the same segment jingles for 15+ years on your podcast… I have such a smile on my face when I listen. A welcome staple in such a tumultuous time. 🙃

14 August 2020 at 19:52
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